Take away benefits

The ability to more easily convince others

An understanding of the most appropriate styles of influencing

The ability to frame arguments in engaging language

An awareness of what appeals to the other

Improved interpersonal communication skills

A straight forward, simple approach to win-win negotiations

Workshop Description

Confident negotiation comes from preparation, a structured approach, skilled communication, influence and conviction. The experiential workshop will provide essential skills in influencing others, presenting with impact and demonstrating poise and confidence.

Practical steps and techniques will be mastered in real work simulations and participants will benefit from specific feedback.

This workshop is for all those who wish to be more influential with top management, peers and staff and who want to become experts in win-win negotiations.

Content Outline

• Sources of Power
• Individual influence style
• Influencing methods matched to target
• Bridges of rapport
• Trading concessions
• 7 stages of negotiation
• Techniques to stay ahead
• Behaviour and emotion management
• Listening, questioning, non-verbal behaviour
• Managing perceptions

Participants gain the ability to:

• Encourage strategies of principle, firmness, respect, clarity and fair-play
• Communicate in order to attract resolution rather than precipitate deadlock
• Separate emotions and protect personalities from the core issues
• Minimise the part fear plays in negotiation
• Stay friendly by making negotiation a collaboration
• Influence others and build relationships

Workshop Methodology

Stimulating pace spiced with energizers, exercises and simulations.

Constructive feedback in a safe and friendly environment